Director of Account Services


Account Managers (AMs) at The Ehrhardt Group (TEG) provide senior-level direction and public relations expertise on all assigned client accounts, while also closely supervising activities of team members to ensure quality in the work produced and client goals are achieved.


AMs at TEG must be able to:

  • Provide strategic PR counsel on client programs and issues
  • Demonstrate excellent writing, editing and verbal communication skills
  • Have a comprehensive understanding of the news media – including electronic, social, broadcast and print outlets
  • Compile and consume large amounts of information and quickly convert into thoughtful recommendations
  • Function well in a team environment
  • Confidently and efficiently lead client meetings
  • Make sound decisions based on agency and client expectations
  • Communicate clearly with supervisors and junior staff
  • Manage multiple and conflicting priorities on a daily basis
  • Demonstrate an ability and desire to mentor junior staff


  • Provide direct senior-level client support; implementation of strategies
  • Maintain ongoing client contact; serve as day-to-day account lead on several accounts
  • Develop strategic PR plans for overall client programs, individual events and initiatives
  • Write and edit media materials, client communication, and other social media and marketing-related content
  • Establish relationships with key trade and national media for client industries
  • Manage client events
  • Ensure that clients receive the most quality work in a timely manner
  • Oversee vendor relationships
  • Assist with the review and processing of invoices
  • Create and manage client budgets and report summaries
  • Track budgets to ensure compliance and projections
  • Stay on top of industry trends
  • Identify opportunities for additional account development and growth
  • Identify and follow up on new business opportunities
  • Prepare new business proposals and participate in prospect presentations
  • Serve as liaison between senior management and account team in program implementation
  • Manage junior staff on account teams; promote their development/growth by identifying training needs and opportunities
  • Participate in special projects
  • Promote The Ehrhardt Group in various local and professional opportunities


1-3 professional team members, including interns (may vary per account)


  • Bachelor’s degree in public relations, communications or a liberal arts, business or related discipline
  • Minimum of 5-7 years previous experience, agency environment preferred

To apply, send cover letter and resumes to