Traffic and street closures may increase wait time for your driver to pick you up. Make sure you are waiting in a safe area for your ride. You can also contact your driver to coordinate the best pickup location.
When leaving the parades, road closures may make it difficult to get to your end destination.
For the majority of destinations in New Orleans, we recommend walking outside of the shaded road closure area before requesting.
Confirm your driver
Double check your driver’s car make and model, license plate, and their name and photo in the app before hopping in. Uber rides can only be requested through the app, so never accept solicitations from anyone claiming to be Uber.
Ditch your drinks
Respect your driver and their vehicle—we want Uber to be enjoyable for everyone. Share kindness and respect, and avoid bringing open containers or food with you that can lead to stains and spills. Check out more Uber Community Guidelines.
Share your trip details
Let your krewe know when you’ll arrive by sharing your on-trip details in real time straight from the app.
Check for items before exiting
If you left something behind in the vehicle, you can contact your driver directly by tapping Your Trips in the app menu. Please note, that there is a $15 lost item fee for your driver to return it to you.
For a more perfect pickup
Enable location sharing in the app for a more accurate pickup. You’ll know it’s working if you see a blue icon in the bottom-right of the app.
See the price before you ride
Don’t let the cost of a trip rain on your Mardi Gras parade. With upfront pricing, you can enter in your destination address and see the price before you ride.